Job Scope

  • Install network cabling and network configuration
  • Install CCTV and configuration
  • Provide on-site maintenance service
  • Escalate IT issues to the HR Department where necessary
  • Responsible for managing backups and tape rotation
  • Diagnose and resolve technical issues
  • Provide desktop and server support
  • Setting up and configuring new laptops and desktops
  • Install authorised software to laptops and desktops
  • Ensuring security and upgrades are applied and kept up to date on desktops and laptops
  • Antivirus installation to desktops and laptops where necessary
  • Reporting faults and maintaining logs on servers, desktops and laptops
  • Setting up and configuring new core servers
  • Installing authorised software to core servers
  • Ensuring patches and upgrades are applied to core servers
  • Provide assistance and support to colleagues in IT-related matters
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners